# Adobe Campaign packages and pricing.

Adobe Campaign is a high-performance, enterprise-grade campaign management solution that empowers your business to orchestrate, personalize, and optimize cross-channel customer experiences. With two Managed Cloud service offerings – Advanced and Enterprise – Adobe offers support that adapts to your business needs.

## Advanced

Advanced service tier is tailored for enterprises looking to streamline operations and reduce IT dependency while maintaining flexibility in campaign execution.

## Enterprise

Enterprise service tier is tailored for large enterprises with complex campaign needs, regulatory requirements, and a need for high-touch strategic support.

## Compare Adobe Campaign Advanced vs. Enterprise features and support.

| Feature                                                                                                       | Advanced                          | Enterprise                       |
|---------------------------------------------------------------------------------------------------------------|-----------------------------------|----------------------------------|
| Go live readiness assessment and support with onboarding for customers and partners, and 24/7 user support and monitoring | Quarterly                         | Monthly                          |
| Best practice guidance and advisory support for Adobe Campaign workflows                                      |                                   |                                  |
| Advisory support on functional adoption and customization impact for annual upgrades                           |                                   |                                  |
| Ongoing transition event management (planning and coordination of lifecycle events with customer)             |                                   |                                  |
| Service quality KPI reporting and throughput monitoring                                                        |                                   |                                  |
| Throughput monitoring based on Adobe recommended targets                                                      |                                   |                                  |
| Throughput and workflow monitoring based on customer specified targets                                         |                                   |                                  |
| Service reviews – Review of ongoing operations including service availability and status updates from go live  |                                   |                                  |
| Health check and capacity reviews against configuration guardrails                                              | Annual                            | Monthly                          |
| General advisory support with respect to infrastructure, application and deliverability                       | Up to 4 requests per month        |                                  |

## Get customized Adobe Campaign pricing.

Talk to us about how Campaign can help you.